常見問題解答

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惡霸棒架

Are bully sticks safe for dogs?

Bully sticks are generally safe, but the last small piece can be a choking hazard. Using a holder and supervising your dog can significantly reduce this risk.

Can dogs choke on bully sticks?

Yes. Dogs may try to swallow the final piece, which can cause choking. This is the most common safety concern with bully sticks.

How do you prevent a dog from choking on chews?

You can reduce choking risk by:

  • Using a secure chew holder
  • Supervising your dog
  • Removing small leftover pieces

Tools like Chewise help prevent dogs from swallowing dangerous chunks.

Chewing vs Licking

What’s better: chew toys or freeze bowls?

Both serve different purposes:

  • Chews → satisfy chewing instinct
  • Freeze bowls → provide mental stimulation and calming

Many dog owners use both for a balanced routine.

When should I use a freeze bowl vs a chew?
  • Use chews when your dog needs to release energy
  • Use freeze bowls when your dog needs to calm down or stay occupied quietly

Behavior & Enrichment

How do I keep my dog busy at home?

You can keep your dog engaged by:

  • Giving long-lasting chews
  • Using freeze bowls
  • Rotating enrichment activities

Combining chewing and licking activities is especially effective.

Why does my dog eat too fast?

Fast eating is natural for many dogs but can lead to choking or digestive issues. Slow feeders and freeze bowls help control eating speed.

Do enrichment toys really help dogs?

Yes. Enrichment tools can reduce:

  • Boredom
  • Destructive behavior
  • Anxiety

They also improve mental stimulation and overall well-being.

狗爪清潔劑

什麼是狗爪清潔泡棉?

它是一種專門配製用於清潔和護理狗的爪子的清潔產品。它採用溫和、免沖洗的配方。

How is Chewise different from other holders?

Most holders rely on friction, which can loosen. Chewise uses a mechanical locking system that keeps the chew firmly in place.

Do I really need a bully stick holder?

Not required, but strongly recommended if your dog tends to swallow chews quickly or aggressively.

How do I choose the right size bully stick holder?

Choose based on your dog’s size, chewing strength, and the thickness of the bully sticks you use:

  • Small → small dogs or thin bully sticks
  • Standard → most dogs and standard bully sticks
  • Extra Large → large dogs or thick/aggressive chewers
What size bully stick holder should I get for my dog?

A general guide:

  • Small (S) → dogs under 20 lbs
  • Standard (SD) → dogs 20–70 lbs
  • Extra Large (XL) → dogs over 70 lbs

If your dog is a strong chewer, consider sizing up.

What if my dog is between two sizes?

If your dog is between sizes:

  • Light chewer → choose smaller
  • Strong chewer → choose larger
Does the size depend on my dog or the bully stick?

Both matter, but bully stick thickness is critical. Thicker sticks require a larger holder for a secure fit.

What happens if I choose the wrong size?
  • Most customers choose Standard, as it fits standard bully sticks and works well for most dogs.
Not sure which size to choose?

View our Chewise size guide.

How tight should I secure the bully stick?

Tight enough that your dog cannot pull it out. If you can remove it easily by hand, it needs to be tightened more.

Can I use other types of chews?

Yes. The holder can work with most types of dog chews, as long as they can be securely gripped. For best performance, choose chews with a consistent shape and enough thickness to lock firmly in place.

Why does the bully stick slip out of the holder?

This usually happens if the stick is not tightened enough. Make sure to secure it firmly.

Is the holder chew-proof?

No product is completely chew-proof. Chewise is designed to be durable, but aggressive chewers may still cause wear over time.

How do I clean the holder?

You can rinse it with water or clean it in the dishwasher. Be sure to fully unscrew and separate the holder so all parts are thoroughly cleaned. After washing, let every piece dry completely before reassembling, as any remaining moisture may affect how smoothly the mechanism works.

What should I do if the holder is hard to twist or gets stuck?

If the holder becomes difficult to rotate, it is usually due to moisture trapped inside. Fully unscrew and separate the two parts, then let them dry thoroughly.

You can speed this up by placing the parts in an oven at 175°F (80°C) for 15–30 minutes, or leaving them in direct sunlight for a few hours. Make sure all moisture has evaporated before reassembling to restore smooth operation.

Freeze Bowl

What is a dog freeze bowl?

A freeze bowl is a slow feeder that lets you freeze food, yogurt, or treats to create a longer-lasting and more engaging feeding experience.

Are freeze bowls good for dogs?

Yes. Freeze bowls help:

  • Slow down eating
  • Reduce boredom
  • Provide mental stimulation

They are commonly used for enrichment and calming.

What can I put in a freeze bowl for my dog?

Common options include:

  • Yogurt
  • Peanut butter (xylitol-free)
  • Wet food
  • Pumpkin puree

Freeze before serving for longer engagement.

How does a freeze bowl calm dogs?

Licking and slow feeding can reduce stress and anxiety by activating calming behaviors. This is often used for separation anxiety or crate training.

What makes Chewise Freeze Bowl different from other slow feeders?

Chewise Freeze Bowl is designed as a 2-in-1 enrichment system, combining a licking plate and a deep bowl for a more complete experience.

  • Two zones, two difficulty levels. The licking plate offers easier, calming engagement, while the deep bowl adds more challenge and longer interaction.
  • Balanced engagement time. Depending on what you fill and freeze, it can keep dogs occupied for 15 to 60 minutes, supporting both quick calming and longer enrichment sessions.
  • Durable, dog-proof material. Made from tough TPU, it is built to handle repeated use and more enthusiastic dogs.

This combination provides both mental stimulation and controlled energy release, rather than just slowing down eating.

When should I use a freeze bowl?

Before leaving home, during crate training, or when your dog needs to calm down.

Can I use it every day?

Yes, as long as it fits your dog’s daily diet.

Why does the food come out too quickly?

The mixture may be too loose. Use thicker ingredients or freeze longer.

My dog loses interest quickly. What should I do?

Try rotating ingredients or using higher-value foods like wet food or peanut butter.

Product Care & Trust

Are Chewise products dishwasher safe?

Yes, both the holder and freeze bowl are easy to clean and dishwasher safe.

Do you ship internationally?

Yes, Chewise offers global shipping. Delivery times vary by location.

What does the lifetime warranty cover?

If your product is in normal condition and experiences any quality-related issues, we will replace it for you.

The warranty covers manufacturing and quality issues. It does not apply to damage caused by misuse or extreme wear beyond normal use.

Simply contact hello@chewisenow.com with your order details and photos of the issue, and we’ll take care of the rest.

What is your return policy?

We offer a 30-day return policy, so you can try Chewise risk-free.